Digital Backbone for
Insurance, Health & Automotive & Assistance
Four Ecosystems. One Vision. Powering Turkiye's Digital Transformation
The Challenge
Legacy Systems. Manual Processes. Disconnected Data.
Aging legacy systems are failing to meet modern digital customer expectations, creating friction in every interaction and limiting business agility.
Time-consuming manual processes are slowing down operations, increasing error rates, and preventing teams from focusing on strategic initiatives.
Fragmented data across disconnected systems prevents a unified customer view, making personalization and informed decision-making nearly impossible.
Closed architectures and proprietary systems make partner integration complex, expensive, and time-consuming, limiting ecosystem growth.
Insurance needs a connected technology partner.
The Insurance Value Chain
AffinityBox powers the modern insurance ecosystem, from distribution to analytics, with seamless connectivity across every touchpoint.
Cloud-Native
Scalable, resilient infrastructure built for modern demands
API-First
Open integration architecture for seamless connectivity
AI-Powered
Intelligent automation for smarter operations
AffinityBox provides cloud-native, modular insurance technology for health and enterprise segments. Our platform enables faster product launches, superior member service, and operational efficiency through intelligent automation and seamless integration capabilities.
Automated lifecycle from quote to renewal with configurable business rules engine and workflow orchestration
Intelligent adjudication with fraud detection, straight-through processing, and automated settlement workflows
Self-service platform for benefits inquiry, claims tracking, and coordinated care management
Real-time service authorization with provider network coordination and utilization management
Comprehensive directory with contract management, pricing administration, and credentialing workflows
Real-time dashboards with predictive insights, KPI tracking, and strategic decision support
Acentech unifies insurers, agents, and service providers on a single digital platform, transforming distribution into a seamless, data-driven experience. Our ecosystem approach enables rapid scaling, operational excellence, and enhanced customer engagement across every channel.
15+ Insurance Products
Turkey's most comprehensive online web service integration portal. From traffic insurance to health insurance, DASK to travel insurance - all products unified in one platform.
Future-Ready Insurance Platform
Discover the future of insurance with AI Engine, customized interfaces, 3D secure payments, and profile engine. Build your portfolio and grow your customers faster.
Best Performance
Instant returns with microservice technology
Easy Setup
All integrations at your service
Customized Interfaces
Tailored web interfaces for your brand
Microservices & AI-Powered Platform
Experience the future of online insurance with our cutting-edge platform. Powered by microservices and AI technology, Acentech delivers personalized policy options instantly.
"Discover the ideal path for your business growth with Acentech Portal's superior features and grow your portfolio."
•25+ insurers via unified API
•Real-time policy quoting & binding
•Standardized data exchange
•Seamless partner onboarding
•White-label digital storefronts
•Self-service customer acquisition
•Mobile-responsive design
•Customizable branding & workflows
•End-to-end lead management
•360-degree customer view
•Automated follow-ups & renewals
•Performance analytics
•Automotive services integration
•Healthcare provider connectivity
•On-demand service booking
•Value-added services for retention
Softpower leverages artificial intelligence and machine learning to transform insurance operations. From intelligent document processing to predictive analytics, our AI solutions drive efficiency, accuracy, and innovation across the insurance value chain.
EksperX: Revolutionary Claims Processing
Our flagship AI solution transforms claims handling from days to seconds. Simply photograph the damage, and EksperX's advanced computer vision and machine learning instantly analyzes, assesses, and recommends resolution—delivering faster settlements, reduced costs, and happier customers.
Conversational AI for customer service, policy inquiries, and claims filing on Turkiye's most popular messaging platform. Advanced NLP enables 24/7 intelligent support with human-like understanding.
Advanced OCR and NLU extract structured data from unstructured documents, eliminating manual entry, reducing processing time by up to 90%, and improving data accuracy.
Autonomous AI agents that reason, plan, and execute complex insurance workflows—from underwriting to claims settlement—with human-level judgment and continuous learning.
Machine learning models forecast claim costs, identify fraud patterns, predict customer churn, and optimize pricing strategies—turning data into sustainable competitive advantage.
HealthBox
Behavior-driven health insurance platform that transforms health data into financial outcomes. Complete management solution from first customer touchpoint to claims payment.
"Always good, Always the best"
Behavior-Driven Value Flow
Transform health behaviors into measurable financial outcomes through AI-powered analytics
Wearables, apps, medical records
AI-powered insights & patterns
Dynamic premiums & rewards
Behavior-Driven Innovation
Revolutionizing health insurance through behavioral insights and real-time adaptation
HealthBox Ecosystem
Connecting all stakeholders in the health insurance value chain
Mobile User
End customers & policyholders
Insurance Company
Insurance company staff
Insurance Agency
Agency representatives
Hospital & TPA
Healthcare providers
Integration Models
Seamless connectivity with existing insurance and healthcare systems
- Policy Management
- Collection Processing
- Accounting Information
- Claims Processing
- Claims Updates
- Payment Notifications
Key Capabilities
Complete health insurance value chain management
End-to-end digitalization from first touchpoint to claims payment
High integration capabilities with any sales channel or legacy system
Behavior-driven health & insurance platform with AI analytics
CHIbox hospital systems integration
OVMbox regulatory institution integration
Real-time health data processing from wearables and apps
Dynamic policy management based on behavioral patterns
Insurance Systems, Meet Intelligent Automation
AI & Analytics
The intelligence layer your insurance infrastructure needs. We combine the right AI models and analytics tools to deliver higher accuracy at lower cost.
SINGLE API ENDPOINT
Claims Pipeline
Policy Pipeline
Risk Pipeline
DATA EXTRACTION PIPELINES
MODEL COMPOSITION
Multiple Models. One API. Zero Complexity.
The Intelligence Layer Your Legacy System Needs
Through a single API endpoint, Destech AI Lab delivers tailored pipelines that ensure high accuracy — even with handwritten text and complex insurance documents.
By combining the best models, including open source, data extraction becomes scalable and cost-efficient, cutting costs by up to 70% while matching the accuracy of large proprietary models.
Proof-of-concept first approach — see results instantly
Production-ready JSON output via API for legacy systems
Orchestrated open source + proprietary model pipelines
AI-Powered Solutions
Automated extraction from claims documents, policy forms, and handwritten notes with 95%+ accuracy
Risk scoring, fraud detection, and churn prediction powered by machine learning models
AI chatbots, recommendation engines, and personalized product matching for enhanced CX
Process automation, workflow optimization, and intelligent routing for claims and underwriting
Transform your insurance data into actionable insights with our comprehensive analytics and reporting solutions. From Microsoft Power BI consulting to custom early warning systems, we deliver real-time visibility across production, claims, and assistance flows.
Microsoft Power BI Consulting
- •Data modeling and semantic layer design for insurance KPIs
- •Custom dashboard development with drill-down capabilities
- •Self-service analytics enabling business users to explore data
Early Warning Systems
- •Real-time monitoring of critical insurance metrics and SLAs
- •Automated alerts for anomalies, fraud patterns, and compliance risks
- •Predictive indicators for claims trends and operational bottlenecks
End-to-End Insurance Reporting
- •Production, claims, and assistance flow reporting with standard KPIs
- •Regulatory compliance reports (TSB, SEDDK, KVKK)
- •Executive dashboards for C-level decision-making
Data Governance & Integration
- •KVKK-compliant data management and access controls
- •Integration with legacy core systems and data warehouses
- •Standard data models ensuring consistency across teams
Complete Automotive Service Ecosystem
Automotive & Assistance Solutions
Comprehensive digital platforms serving Turkey's automotive service industry. From vehicle inspection to roadside assistance, our integrated ecosystem connects vehicle owners with trusted service providers nationwide.
Trusted by Leading Insurers
Powering digital transformation for Turkiye's top insurance companies
From global leaders to innovative local insurers, our platform serves diverse market segments
Managing millions of policies with 99.9% uptime and enterprise-grade security
Every implementation delivered on time, on budget, with measurable ROI
Enterprise-Grade Technology
Built for Scale, Security & Compliance
Our technology stack is architected for mission-critical insurance operations, ensuring high availability, regulatory compliance, infinite scalability, and defense-in-depth security. Every layer is optimized for performance, resilience, and seamless integration with existing enterprise systems.
ISO 27001 security standards with regular audits
Full compliance with Turkish data protection regulations
Enterprise SLA with automated disaster recovery
Deployed across Azure & AWS for maximum redundancy
75+ Experts
Fusion Product Teams
Our people are our competitive advantage. Multidisciplinary fusion teams combine deep insurance domain expertise with world-class technical capabilities, delivering breakthrough innovation where business strategy meets cutting-edge technology.
Building intelligent automation and machine learning systems
Extracting actionable insights from complex data ecosystems
Ensuring reliability, performance, and continuous delivery
Building elegant, scalable solutions across the entire stack
Translating business needs into innovative technology solutions
Industry veterans with deep domain understanding
Agile Delivery
Two-week sprints with continuous deployment and iterative improvement
Real-Time Collaboration
Cross-functional teams working in perfect sync across time zones
Intelligence + Technology
Fusion of domain expertise and technical excellence
Get in Touch
Contact us to learn how AffinityBox can help modernize your insurance infrastructure
Ready to Transform Your Insurance Operations?
Contact us to learn how AffinityBox can help modernize your insurance infrastructure